What Our Customers Say...
We always welcome any comments and suggestions on our products and services. We do not actively seek or request any testimonials from our customers, however we often receive very kind comments regarding our service and the quality of our books.
We love getting these messages, as it provides us with confirmation that we are doing our job properly and our customers are happy with their purchases.
If you have any comments about us our books or our quality of service please do get in touch at [email protected] or via the Contact Us page.
Many thanks to all of our fantastic customers we really appreciate your continued business.
Ian
“Just wanted to let you know that the books arrived today and everything was great. Packaging was 1st class. Very happy.”
A Maltese Customer
“I received the book this morning it is in even better condition than I expected. Thank you for an excellent service ”
A UK Customer
“Hi! Just wanted to let you know that my books arrived today!
Delighted with them both. These are the 1st "older" books ive purchased...I have a love of books especially ones from my childhood and hopefully these will kickstart a collection of 1st editions! I will definitely order again from you in the future!”
An Irish Customer
“Ian! The book has arrived and is absolutely stunning, I'm thrilled with it and the service. Thank so much ... I really would recommend you guys to anyone!”
A UK Customer
“I'm just letting you know, I collected the book this morning, an excellent copy, very pleased. Thank you very much. Will look to buy again, soon.”
A Norwegian Customer
“Just a quick thanks for excellent service for my recent purchase of The Hobbit / Lord of the Rings hardback book set,. In excellent condition and delivery a lot quicker than I expected. Very pleased to find a set in such good condition! Thanks again.”
A UK Customer
“Arrived safe and sound - and beautifully packaged - this morning. Thanks Ian. Great service.”
A UK Customer
“I received my book this morning. Thank you for your excellent service”
A UK Customer
“Thank you for the Christopher Fowler book that arrived today and I'm very impressed with the quality of the book which met the description exactly - thank you!”
A UK Customer
“Hi. Received my order and all in great condition. Thanks for the great packing/email updates etc. Hope to purchase from you again in the future”
A UK Customer
“I've purchased from you before, a Sharon Penman hardback, and was very pleased with the book/service.”
A UK Customer
“Picked up the books today. Very happy!”
A USA Customer
“Hi Ian, I received the two books i ordered from you. Thank you very much. They seem to arrive very fast I was most surprised. They were in great condition much appreciated. I had a look at your web site very good collection of SF. I will place another order soon two more Alastair Reynolds.”
An Australian Customer
“I completely trust that the books you send me are exactly as indicated, it is a pleasure doing business with you.”
A Canadian Customer
“The books were delivered at the UPS store yesterday and I could pick them up today. Thank you so much for the careful packaging! The books look amazing and I am really pleased to have them on my shelf. “
A North American Customer
“Thanks for a fantastic book.”
A UK Customer
“The Harry Potter parcel arrived today in good order - thank you for your careful packing!”
A USA Customer
“I have been directing friends who are collecting Terry Pratchett books or books by other science fiction or fantasy authors to your store. “
A Canadian Customer
“Hello Ian, Apologies for delay in acknowledging, but just a quick note to thank you for your kind note of last week. Thank you also for sending the book so promptly, and in time for the Easter Break also! Very thoughtful of you. I am very pleased with it and rest assured it has pride of place in my Burroughs collection, so it has gone to a good home!”
A UK Customer
"...it's an excellent copy & was very well packaged which was much appreciated."
A UK Customer
"I just wanted to let you know that the books arrived today and they are absolutely immaculate! Thank you so much for the care you took with the order - I'll be sure to always come to you first when I'm looking for books!"
A UK Customer
“Thank you very much for the prompt delivery of the books i ordered. I was very pleased with them.”
An Australian Customer
“I wanted to thank you so much for your excellent customer service and quality products. It is rare these days to find a company that goes above and beyond to make the customer happy. I really appreciate it! It is also nice to find a place to buy books where you can see a real photo of the book you're buying and a good description of it. It makes on-line buying much easier. Thanks again!”
A USA Customer
"I received the book yesterday and I'm more than pleased with it. I can't thank you enough for it.
Really liked your comprehensive, detailed, acurate and true to facts book description in the first place. From a customer's perspective this is what to me made you stand apart from other competitors who posted the same book through Abebooks. All I needed to know was right there hence no need to write emails back and forth to chase further information. The careful and thoughtful way you've wrapped and packaged the item is highly appreciated indeed and the parcel was quickly delivered too. Correspondence, communication and customer service from your side are second to none."
A German Customer
"I am very, very impressed by your service! The detailed description and the meaningful pictures are the best I ever got from a bookseller. Sublime."
A German Customer
"The book came through today, thanks. Absolutely lovely condition and exactly as described. Thank you."
A UK Customer